The supply chain management company will be showcasing our new Customer Portal that enables manufacturers to share real-time information with customers to increase customer satisfaction. You can share work-order status with your customers in real-time. And, you will be able to securely share a dynamic dashboard with key information about your customer’s orders directly with them. So, if they need an update, rather than calling you and sending an email, they can simply open the secure link, and view the current work-order status. Additionally, customers can raise NCRs or report concerns to you, that you can reply to and resolve directly on the platform.
Improve OEE with Fitfactory
We’ll be exhibiting alongside our sister company Fitfactory. The MRP systems provider will highlight their Rapid Internet of Things (RIoT) Uptime sensor. It is a smart and efficient way to turn existing machines into smart machines. Attaching onto any existing machine, it measures vibrations to record when the machine is on or off and sends that information directly to your computer, laptop or mobile device.
To level-up your customer service and learn more, visit us on stand 17-454 at the MACH exhibition, or contact us.
The MACH exhibition
Organised by the Manufacturing Technologies Association (MTA), the MACH show is UK’s biggest event for inspiring, innovating and connecting manufacturing. Showcasing live, digital production systems in one space, under one roof, hundreds of millions of pounds worth of business is discussed, secured and completed at the event. Attracting 25,000 visitors and in excess of 600 exhibitors, MACH is the platform to connect UK manufacturing engineers, decision-makers, buyers and specifiers with suppliers of new technology, equipment, services and processes.
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